Terms and Conditions of Samba.tours
Introduction Welcome to Samba Tours, operated by Samba Tours (the "Company"). These Terms and Conditions govern your booking and participation in the cultural and leisure experiences offered across South America. By booking an experience with us, you agree to be bound by these Terms and Conditions and our Privacy Policy and Refund Policy, which are incorporated herein by reference.
Samba Tours is dedicated to connecting discerning travelers directly with the heart of South American cultures, curating personalized, sustainable, and high-quality leisure experiences that empower local communities and create unforgettable memories. We prioritize genuine cultural interactions and ethical tourism practices that benefit local communities and preserve cultural heritage.
Business Relationship and Operating Model Samba Tours operates as an online booking portal that aggregates and showcases unique cultural and traditional experiences offered by vetted local guides, artisans, tour operators, and accommodation providers across selected South American destinations. This model emphasizes direct relationships and fair compensation for local partners, ensuring economic benefits flow back to the communities.
Samba Tours facilitates your bookings and provides a platform for discovering and reserving authentic experiences. However, Samba Tours does not own, operate, manage, or supervise the actual tours, activities, or accommodations provided by our independent local partners. These local partners are solely responsible for the day-to-day operations and compliance with local laws and regulations concerning the services they deliver.
Our website may include recommendations for products and services through affiliate links to third-party providers (e.g., flights, general accommodation, travel insurance). When you click on these links and make a purchase, Samba Tours may earn a commission. These recommendations are made to offer value to our customers, aligning with our commitment to providing a comprehensive travel planning resource.
Website Use Terms and Conditions In addition to the above Terms and Conditions governing your booking and participation in Samba Tours experiences, the following terms specifically govern your use of the Samba Tours website located at www.samba.tours (“Website”). By using the Website, you agree to these Website Use Terms and Conditions, which are incorporated into our overall Terms and Conditions by reference.
Acceptance of Website Use Terms Your access to and use of the Website is subject exclusively to these Website Use Terms. You will not use the Website for any purpose that is unlawful or prohibited by these Website Use Terms. By using the Website, you are fully accepting the terms, conditions, and disclaimers contained in this section.
Intellectual Property Rights The content of the Website, including but not limited to text, graphics, logos, images, and software, is the property of Samba Tours or its content suppliers and is protected by international copyright and trademark laws. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website, use of the Website, or access to the Website without express written permission from us.
Use of the Website You are permitted to use our Website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this Website must not be republished online or offline without our permission.
User-Generated Content You may be able to post content to the Website. You warrant that any such content complies with applicable law, and you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
Disclaimer of Warranties and Limitation of Liability The Website is provided on an “as is” and “as available” basis without any representation or endorsement made, and we make no warranties of any kind, whether express or implied, in relation to the Website or any transaction that may be conducted on or through the Website. We make no warranty that the Website will meet your requirements, that content will be accurate or reliable, that the functionality of the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
Explicit Disclaimer of Operational ResponsibilitySamba Tours is solely responsible for facilitating bookings, providing marketing support, and managing payment processing through its platform. Samba Tours does not operate, manage, or supervise the actual experiences, tours, or activities conducted by the independent local partners. Any claims, issues, or liabilities arising directly from the on-the-ground operations, delivery of services, safety, or quality of the experiences are exclusively under the responsibility of the respective local partner providing that service.
Links to Third-Party Websites The Website may include links to third-party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites, and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
Affiliate Links and Commissions Disclosure Our Website contains affiliate links to third-party products and services. If you click on an affiliate link and make a purchase or booking, Samba Tours may earn a commission at no additional cost to you. We only recommend products and services that we believe offer value to our customers.
Governing Law (Website Use) These Website Use Terms and Conditions shall be governed by and construed in accordance with the laws of Brazil, and any disputes will be subject to the exclusive jurisdiction of the courts in Rio de Janeiro.
Changes to the Website Terms and Conditions We reserve the right to change the Website Use Terms and Conditions from time to time without notice. Your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
Booking and Payments
- Payments: All bookings for Samba Tours experiences require payment to secure your reservation. Payments are processed directly through Samba.tours' integrated payment gateways (e.g., Stripe, PayPal, and potentially local South American payment solutions like Mercado Pago, PayU, etc. for traveler convenience).
- Payment Processing: All payments are processed securely through our platform. Final payment terms (e.g., full payment upon booking or structured payment plans) will be clearly outlined for each specific experience during the booking process. We utilize secure payment technology to ensure your payment information is processed safely and adheres to industry standards for data security.
- Services Provided by Samba.tours: Samba.tours' role is limited to providing a booking platform, marketing services, and payment management for experiences facilitated by our independent local partners.
Cancellation and Refunds Please refer to our Refund Policy for details on cancellation and refunds.